We offer a vast array of jobs and career opportunities that are as diverse and exciting as the products we sell.
Whether you’re looking for a role that aligns with your skills and interests or you’re open to exploring new challenges, you’ll find a variety of options to choose from. Use the search options below to discover roles tailored to your expertise or preferred location, and take the first step toward a rewarding career with us. Explore the possibilities and find the perfect fit that matches your ambitions and goals.
Claims Administrator
Apply nowJob no:512140 Work type:Full time Location:VIC - Metro Categories:Administration, Human Resources
Iconic Australian owned and operated global retail business, South Melbourne location
Full Time position, 12 months contract
Hybrid role in a vibrant team culture where we embrace pace, encourage new ideas & leadership
Spotlight Retail Group (SRG) is seeking a proactive and dynamic Claims Administrator to join our team for a 12-month contract. Reporting to the Group Safety Manager, you will play a crucial role in
supporting the WorkCover Specialists to coordinate the administrative tasks associated with lodging, processing and filing communications to meet legislative requirements and minimising the impact of workplace injuries and assist in the successful return to work of our valued team members.
This exciting opportunity will involve a high level of administrative tasks, ensuring compliance with all relevant legislation while providing timely and compassionate support to injured employees and management.
What You Will Be Doing
Administration of WorkCover claims: Lodge, process, monitor, and ensure timely resolution.
Liaise with stakeholders: Insurers, medical providers, legal representatives, employees.
Maintain accurate records: Claim files, medical reports, correspondence.
Ensure compliance: Legislation, SRG procedures, data privacy.
Support team objectives: Assist with return-to-work programs, provide administrative support.
Prepare reports: Claim status, statistics, performance metrics as required.
About You
Must have minimum 2 years' experience: In an administrative role.
Excellent Communication: Strong written and verbal communication, interpersonal skills, and ability to build rapport.
Strong Administrative & Organizational Skills: High attention to detail, accuracy, and ability to manage multiple tasks and deadlines.
Proficiency in Microsoft Office Suite: Word, Excel, Outlook.
WorkCover Knowledge: Knowledge of WorkCover legislation and procedures (preferred).
Key Competencies: Attention to detail, organisation, problem-solving, compliance, adaptability, time management, and teamwork.
What’s in it for you?
Spotlight Retail Group prides itself on providing its team members incredible career- growth and opportunities as part of the SRG team, we can offer you:
Exposure to and opportunities across one of Australia’s largest Retailers, with continuing growth
Exposure to key senior stakeholders in one of Australia’s largest Retailers
Work Flexibility, career progression, personal development, training and mentoring
A culture that rewards initiative and creativity
Benefits- Discounts, EAP, Gym Membership Discounts, employee only sales and more!
Who We Are
Spotlight Group Holdings (SGH) is a privately held $3bn+ Australian parent company which controls, operates and invests in a diverse set of businesses and assets.
SGH is one of Australia's largest privately-owned and operated family business, comprising of the Spotlight Retail Group, the Spotlight Property Group, Spotlight Group Investments, Spotlight Direct Investments and the Spotlight Charitable Foundation.
Comprising of the long term existing iconic brands in Spotlight, Anaconda and Mountain Designs, together with the exciting addition of Harris Scarfe, SRG is acknowledged as market leaders within the Australian retail space.
To apply, please complete our online application form and submit an up-to-date resume and cover letter.
You must have unrestricted working rights in Australia to be considered for this position
Only shortlisted candidates will be contacted No agency enquiries or applications please
Advertised: AUS Eastern Daylight Time Applications close:
Join our WorkCover team at Spotlight Retail Group! As a Claims Administrator,12-month contract you will manage administration of claims across all jurisdictions.
Join our WorkCover team at Spotlight Retail Group! As a Claims Administrator,12-month contract you will manage administration of claims across all jurisdictions.
Found the perfect Spotlight role for you and want to apply? Great!
You’ll find details on our recruitment process below. Make sure you’re well prepared to keep your nerves at bay and to maximise your chances of making a great impression.
1. Update Your CV
Make sure your CV is up-to- date with your latest skills and experience, and that it’s tailored to the role you are seeking. It is a legal requirement that all Spotlight employees have the right to work in Australia.
2. Apply
You can apply online by selecting the relevant job link above, uploading your CV and completing the online application form.
3. Attend An Interview
If your application has been successful, we will ask you to take part in one or more of the following:
phone interview
face-to-face interview
group interview.
4. Reference & Police Check
As part of the screening process, we will obtain your consent to complete two work-related reference checks and, for roles that require one, a police check.
5. Job Offer
Congratulations! If you have been successful, you will be able to accept your letter of offer online together with an employment pack containing information on
Spotlight and your responsibilities and entitlements.
